MANUFACTURER LIMITED
WARRANTY
THIS
WARRANTY ONLY APPLIES TO THE UNITED STATES DOMESTIC MARKET.
Providing the damage was not caused by abuse, misuse, or neglect of normal
care, all products manufactured by Sunny Health & Fitness are warranted
against defects in materials and workmanship as outlined below:
WARRANTY
A -
Includes but not limited to: SUNNY HEALTH & FITNESS INDOOR CYCLES,
RECUMBENT BIKES, ELLIPTICALS, ROWERS, & TREADMILLS
3 YEAR - Structural Frame
180 DAYS - Other Parts and
Components
WARRANTY
B -
Includes but not limited to: SUNNY HEALTH & FITNESS ACCESSORIES,
STEPPERS, MINI EXERCISE BIKES, UNDER DESK ELLIPTICALS, STRENGTH EQUIPMENT
1 YEAR - Structural Frame
180 DAYS - Other Parts and
Components
SUNNY HEALTH AND FITNESS LIMITED WARRANTY ON THE
STRUCTURAL FRAME
Sunny
Health & Fitness warrants its products to be free of manufacturing defects
in materials and workmanship to the original owner/purchaser of the product for
standard household use.
This
warranty is non-transferable between purchasers and owners of the product.
Any
commercial and/or industrial use of Sunny Health & Fitness products
including but not limited to commercial gyms, shared facilities (apartments,
condos, and residential associations) and similar environments will
automatically VOID the warranty.
Any
warranty claim MUST include the original sales receipt as proof of purchase
from an authorized distributor/reseller. The product must be purchased in brand
new condition and not be used or refurbished in any way shape or form. If you
would like to confirm eligibility on warranty please contact us here: Contact Us Forms
(https://support.sunnyhealthfitness.com/hc/en-us/requests/new).
Sunny
Health and Fitness recommends that the item is tested with caution after fully
assembled to make sure that it is structurally fit and that all parts are in
working order. We recommend testing the assembled product with caution in order
to make sure it is in full working order prior to full use of the product. If
any item is missing, damaged or not working please contact our support team to
get any issues fixed prior to usage of the product. Sunny Health and fitness is
not responsible for any damage or product failure due to improper assembly,
misuse or the failure to properly assemble the product.
Proper
care and maintenance for all products is standard, like any other product to
ensure proper functionality and a long lasting product.
SUNNY HEALTH AND FITNESS LIMITED WARRANTY ON OTHER
PARTS & COMPONENTS
Sunny
Health & Fitness warrants its products to be free of manufacturing defects
in materials and workmanship to the original owner/purchaser of the product for
standard household use.
This
warranty is non-transferable between purchasers and owners of the product.
Any
commercial and/or industrial use of Sunny Health & Fitness products
including but not limited to commercial gyms, shared facilities (apartments,
condos, and residential associations) and similar environments will
automatically VOID the warranty.
Any
warranty claim MUST include the original sales receipt as proof of purchase
from an authorized distributor/reseller. The product must be purchased in brand
new condition and not be used or refurbished in any way shape or form. In order
for us to honor your warranty for parts and components, we do REQUIRE
photos/video evidence of the damaged part/component to accurately diagnose the
issue and ensure the replacement part/component will complete the claim. If you
would like to confirm eligibility on warranty please contact us here: Contact Us Forms
(https://support.sunnyhealthfitness.com/hc/en-us/requests/new).
After a
claim is submitted and Sunny Health & Fitness determines that a replacement
part will resolve or fix the issue reported, we reserve the right to send out
the replacement part per the Manufacturer Limited Warranty. Only in the event
that a replacement part will not resolve the issue, Sunny Health & Fitness
will look into alternate solutions.
Sunny
Health and Fitness recommends that the item is tested with caution after fully
assembled to make sure that it is structurally fit and that all parts are in
working order. We recommend testing the assembled product with caution in order
to make sure it is in full working order prior to full use of the product. If
any item is missing, damaged or not working please contact our support team to
get any issues fixed prior to usage of the product. Sunny Health and fitness is
not responsible for any damage or product failure due to improper assembly,
misuse or the failure to properly assemble the product.
Proper
care and maintenance for all products is standard, like any other product to
ensure proper functionality and a long lasting product.
EXCLUSIONS - NOT COVERED UNDER WARRANTY
This
warranty will not cover any damages that might be caused by the product. (In
some instances States do not allow for such limitations, so this may not apply
to all owners).
Any and
all Warranty Claims must include the original sales receipt as proof of
purchase. Please contact Sunny Health & Fitness at this link here. Sunny
Health & Fitness may, at its discretion, provide new or equivalent-to-new
refurbished parts in good working condition, or repair or replace the products
returned to Sunny Health & Fitness. If product is no longer available or
discontinued Sunny Health & Fitness may, at its discretion, replace with a
similar item. Any replacement unit whether new or refurbished will have a
continued warranty from the original date of purchase only. Sunny Health &
Fitness has the full rights to inspect any Sunny Health & Fitness products
reported as defective prior to repair or replacement. Any repair or replacement
EXCLUDES shipping, labor, assembly or re-assembly and any other consequential
or special costs or damages associated with return, replacement and assembly of
your product.
The
following are not covered under the limited warranty:
Damage or defect resulting
from failure to follow instructions manual
Normal wear & tear on
items/parts such as, but not limited to, pulleys, brake pads, tension
knobs, cords, footings, rubber grips, end caps, pop pins, seats, seat
adjustment knobs, scratched parts, broken covers, paint & finish, and
any & all other cosmetic damages
Wear items/parts pertain to
components that might need to be replaced due to wear & tear resulting
from normal usage
Improper storage, assembly,
altering/modifying equipment in anyway, misused, abused, is subject to
accident, or is improperly maintained
Repair for any noises such
as, but not limited to: squeaks, clunks, thumps, or grinding resulting
from poor or lack of preventive maintenance
Sunny
Health & Fitness reserves the rights to modify the warranty at any time, it
being understood that any such modifications will not supersede warranty
conditions that are applicable at the time of the original sale of products in
question.
