Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Depending on the brand replacement parts will be sent instead of a return being accepted.

To start a return, you can contact us at lorraine@elitetreadmills.comPlease note that returns will need to contact us for the exact return address.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lorraine@elitetreadmills.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain brands of equipment cannot be returned the faulty part will be replaced. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to contact us about the return and we will give you the return address and once the return is accepted make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lorraine@elitetreadmills.com

Exceptions / non-returnable items
Certain types of items cannot be returned, based on specific brands of equipment. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Disclaimer:

General Information: The information provided on Elite Treadmills website is for general informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Fitness Disclaimer: Before beginning any fitness program or making significant changes to your exercise routine, please consult with a qualified healthcare professional or physician to ensure that such activities are suitable for your individual circumstances. It is crucial to understand that engaging in physical activity, including but not limited to cardio exercises, carries inherent risks, and you should not undertake any exercise regimen without proper guidance and supervision.
Product Disclaimer: Elite Treadmills offers a selection of cardio fitness equipment and accessories for sale. While we strive to provide high-quality products and accurate product descriptions, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the products will be corrected.
Health and Safety: It is essential to use cardio fitness equipment properly and in accordance with the manufacturer's instructions and guidelines. Please carefully read all product manuals and safety instructions before using any equipment purchased from [Your Store Name]. Failure to do so may result in injury or damage to the equipment.
Assumption of Risk: By using this website and purchasing products from [Your Store Name], you acknowledge and agree that you are voluntarily participating in physical activities at your own risk. You assume full responsibility for any and all risks, injuries, or damages, known or unknown, which might occur as a result of your use of the products or participation in any fitness program or activity.
Indemnification: You agree to indemnify and hold harmless [Your Store Name] and its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your use of the website or the products purchased from [Your Store Name].
Changes to Terms: Elite Treadmills reserves the right to update, modify, or change any part of this disclaimer without prior notice. It is your responsibility to review this disclaimer periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

By using this website and purchasing products from Elite Treadmills you acknowledge that you have read, understood, and agree to be bound by the terms of this disclaimer.

If you have any questions or concerns about this disclaimer, please contact us at lorraine@ellitetreadmills.com